Every ring is elegantly packaged in a luxurious box, designed to make your special moment even more magical.
From the soft velvet interior to the carefully wrapped details, we ensure an unforgettable unboxing experience because your love story deserves nothing less
Faq's
Lab-grown or lab-created diamonds are artificially produced in a laboratory, using advanced techniques that replicate the natural diamond formation process. They possess the same chemical, physical, and optical characteristics as mined diamonds. The two main methods are High Pressure, High Temperature (HPHT) and Chemical Vapor Deposition (CVD). These diamonds offer an ethical and environmentally friendly alternative to traditional mining, avoiding the associated conflicts and ecological impacts.
All our rings are crafted from genuine solid sterling silver, 10k, 14k, 18k, and 950 Platinum.
Yes, we specialize in crafting custom engagement rings. Please reach out to us with your dream engagement ring design, and we will assist in bringing your vision to life.
Yes, we do provide engraving services. You can specify your engraving details in the notes during checkout. If you haven't provided engraving instructions during checkout, please email us the details before the ring is shipped out.
Indeed, we offer a 6-month warranty and lifetime servicing for our rings.
Yes, we offer IGI certification for lab-grown diamond rings that are over 1 carat. For diamonds below 1 carat, certification is available for an additional fee of USD 94. We provide these certificates to ensure transparency and authenticity, which can also be used for jewelry appraisal purposes.
Yes, we will send you pictures of the ring for your approval before it is shipped out.
Certainly, we offer ring resizing services. Please contact us for further information and assistance with the process.
The product requires 7-8 days for shipping. The precise ship-out date for each product is provided on its detail page, where you can refer for an estimated timeline.
Yes, we offer global shipping, covering major countries such as the USA, Canada, the UK, Australia, Middle Eastern countries, Hong Kong, New Zealand, Japan, Singapore, Malaysia, India, Germany, France, Italy, Sweden, Spain, Belgium, the Netherlands, Brazil, Argentina, Mexico, Denmark, Ireland, Switzerland, Portugal, and many others.
We offer two shipping options: economy shipping, which is free and takes about 2 weeks for delivery after the product is shipped, and express shipping, which delivers within 5-7 days after shipment. You can choose your preferred shipping method at checkout. If you didn't select a shipping option, please send us a message and we will provide further instructions.
Yes, we offer a rush order service that decreases the shipping time for an additional fee of USD 50. Please get in touch with us before placing your order for this service.
We accept all major credit and debit cards (VISA, Mastercard, JCB, Amex, Maestro), along with PayPal, Google Pay, Apple Pay, and Shop Pay. We also offer flexible financing options through Klarna, Afterpay, and Shop Installments.
Certainly, we offer instalment payments through Shop Installments allows you to split your purchase into 4 interest free payments. Klarna and Afterpay also offer longer-term financing options, where interest may apply depending on the duration you choose. Orders placed using Shop Installments, Klarna, or Afterpay are shipped immediately after the order is confirmed. If you prefer not to use any of these payment providers, you can email us. Diamondrensu also offers a split-payment option where you can pay a 30% deposit, and the remaining amount can be divided into 3-4 payments. Please note that full payment must be completed before we can ship your order under the Diamondrensu split-payment plan.
We have a 30-day return and exchange policy. If you have any questions or need instructions regarding returns, please contact us. Please ensure that you return the ring with its original packaging.
If for any reason you are not satisfied with the product or require modifications, we offer a 30-day exchange policy. Kindly email us for further details and instructions on how to proceed with the exchange.
The refund will be processed within 2 days after we have received and inspected the return.
Have a design in mind or need help choosing the perfect piece? Schedule a 1-on-1 consultation and let us assist you.
